Who are you; is The Bikes College a charity?
No, we re not a charity; we re a social enterprise. From a legal point of view we are a not-for-profit privately owned community interest company, limited by shares (see more info here) that collects, redistributes, repairs and refurbishes unwanted bicycles.
Do you get funded?
No, we do not. We chose to run our project the way we do not rely on donations, grants or any other funding. We pay for our bills, our fuel, our parts and all your free drinks with the money we make in the shop.
How do you make money?
We do not, but we make sure we make enough to pay all our dues. We sell some of the bikes, we provide heavily discounted services too. We sell parts and other accessories. We choose to keep the prices at the very lowest so anyone can afford to cycle in Leeds and beyond.
Do you sell bikes?
Yes, we do. The bikes sales are still a large proportion of our income. We sell fully functional, roadworthy and safe bicycles to people of Leeds (and beyond).
Do you sell any bikes ready to take away immediately?
No, we do not. On a few occasions we have had a couple of bikes ready immediately due to no pick ups, etc. but this is not our business model. All our bikes are stored and displayed in the state of disrepair.
So how does it work if I want to buy a bike?
You come along and choose one; you pay a fully refundable deposit or full payment (Make Up No Story policy); you leave your name and a mobile number and are being assigned a day slot in our busy diary. On this day you will receive an automated text message stating any outstanding balances ONLY when the bike is ready. Prior to this message the bike will not be ready for collection. You visit again to collect your new bike.
What happens if I am unable to collect a bike I purchased from you on the specified day?
We do understand things get in our way sometimes. We are more than happy to keep the bike in storage for you but ONLY if arranged and agreed upon. Otherwise we will be in touch again a few days after your collection date to give you a final deadline for the collection. After the deadline the bicycle will be put back onto sale and you can then return for your deposit at anytime.
Do you buy bikes?
No, we do not. The only thing we do not do about bikes is buying them.
Do you sell any brand new bikes?
No, we do not. We sell only the refurbished (thus second hand) bicycles.
Can you provide brand new parts?
Yes, we can. We are just like any other bike shop- we have built a strong list of suppliers of anything you can think of.
Do you service bikes?
Yes, we do. We are a fully operational professional workshop that can undertake the majority of work necessary to get your bicycle back in shape- see here for more details.
When do you open and what are your opening hours?
We are open every day, 7 days a week. Yes, even on Sundays and Bank Holidays. We open our doors at midday (noon or 12pm) and close at 8pm.
I cannot find you; where are you based?
We are based in between Armley, Holbeck, Beeston and Wortley. The shop address is The Bikes College, Museum Store, Copley Hill, Leeds, LS12 1HY. We know that the postcode does not always work properly but if you use your smart phone with Google Maps all you have to do is search for our name.
Do you support the other projects in Leeds?
Yes, we do actually: we are collaborating with the third sector organisations in Leeds and beyond, and we support the local bike shops in Leeds and beyond. We give away a lot of our bikes to some of the most amazing projects in Leeds. We keep in touch with a lot of businesses for we are all a family and we keep close to keep the cyclists in Leeds on the road by any means necessary. If we cannot help you we will point you in the right direction.
Who is the girl in the workshop?
This is Amelia. She knows her stuff. Listen to her. She is a bike mechanic. She also is one of the Managing Directors. And the cleaner. And the sales assistant. And the driver. She rides an OnOne MTB, Dartmoor DJ and an Aurelius single/fixed.
Who is the young guy?
This is Nathan. He knows his stuff. Listen to him. He wants to be a bike mechanic. He is the cleaner too. And the sales assistant. He rides an Aurelius single. He rules too.
Who is the new guy?
This is Sam. He knows his stuff about single speeds and fixed gear bikes so listen to him. He is Assistant Manager. He rides a Dolan fixed and a Fuji fixed. He rules too.
Who is the Polish guy?
This is David. He knows his stuff. Listen to him too. He is a bike mechanic. He is also one of the Managing Directors. And the cleaner. And the sales assistant. And the driver. He also started this place as explained here. He rides a BTR MTB and an Aurelius single. He rules too.
I have another burning question- what to do?
There are a lot of ways to get in touch; come along to the shop, give us a call on 011334555180 or just drop us a line at firstname.lastname@example.org